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At NDS Recovery Services LTD (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share your personal information when you:
visit our website ndsrecovery.co.uk;
contact us for recovery, towing or haulage services;
engage with our services in any other way.
We act as data controller in relation to the personal data you provide to us.
We ensure our practices comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. GetTerms+2Rocket Lawyer+2
We may collect and process the following personal data about you:
Identity data (e.g., name, date of birth)
Contact data (e.g., address, email address, telephone number)
Vehicle and service data (e.g., vehicle registration, breakdown details, haulage requirements)
Payment and billing data (where applicable)
Technical and usage data (e.g., IP address, browser type, pages visited on our website)
Marketing and communications data (your preferences in receiving marketing from us)
Your personal data is collected in a number of ways:
Directly from you when you complete forms, call us, message us or book a service.
Automatically when you use our website (via cookies and similar technologies) — see our Cookie Policy for details.
From third parties (e.g., service providers, analytics providers) where necessary and lawful.
We use your personal data for the following purposes:
To provide and manage the recovery, towing or haulage services you request.
To communicate with you about your service, respond to enquiries and provide customer support.
To improve our website, services and customer experience.
To send you marketing (only if you have given consent) and provide you with offers relevant to services you might want.
To comply with legal or regulatory obligations.
The lawful bases for processing your data include: contract performance, our legitimate interests (e.g., improving services), compliance with legal obligations, and your consent (where required).
We may share your personal data with:
Service providers who assist with our operations (e.g., recovery operators, software providers)
Professional advisers (e.g., legal, accounting)
Regulatory or law enforcement bodies if required by law
Other third parties only if we have your consent or it is necessary for contractual performance
We will never sell your personal data to third parties for marketing purposes.
Your data may be transferred outside the UK/European Economic Area only if adequate protections are in place (e.g., Standard Contractual Clauses) to ensure your data remains protected.
We apply appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or destruction. We retain your personal data only for as long as necessary for the purposes set out above, or as required by law.
Under the UK GDPR you have the following rights in relation to your personal data:
Right of access – you can request a copy of the personal data we hold about you.
Right to rectification – you can ask us to correct inaccurate or incomplete data.
Right to erasure – you can request deletion of your data in certain circumstances.
Right to restrict processing – you can ask us to restrict how we use your data.
Right to object – you can object to our processing of your data (in certain contexts).
Right to data portability – you can ask us to provide your data in a structured, commonly used format.
Right to withdraw consent – where processing is based on your consent, you can withdraw it at any time.
If you wish to exercise any of the rights above, please contact us using the details at the end of this policy.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe our processing of your personal data does not comply with data protection laws.
We use cookies and similar technologies on our website. Please refer to our Cookie Policy for further details on how we use these technologies.
Link to Cookie Policy page
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. We encourage you to review this page periodically.
If you have any questions about this policy or how we use your personal data, please contact us at:
📧 ndsrecoveryservice@yahoo.com
📞 07428 285353
🏢 NDS Recovery Services LTD, Unit 125, K2 House, Heathfield Way, Northampton, NN5 7QP
24/7 vehicle recovery and roadside assistance you can trust.
@ 2025 Copyright Luxurywaxbar.co.uk All rights reserved | Design by Epixel.ro